Innovation in Science and Technology: How to Engineer Serendipity | Time.com

Innovation in Science and Technology: How to Engineer Serendipity | Time.com

Like the long-dead societies he’s excavated, Joseph Tainter — who’s most famous for his book The Collapse of Complex Societies — believes companies have become too rigid and hierarchical to survive disruption, seeking only to discover what they already know. What’s missing is serendipity.

http://time.com/3951029/engineer-serendipity/

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